Appliance guides

What actually goes wrong with the appliances we service, how to tell the difference before you pay for a repair, and when a fault is worth a call.

Chimney

Chimney suction dropped: what actually fixes it

Weak kitchen chimney suction is almost always grease, not a dead motor. How to tell the difference before you pay for a repair.

Geyser

Geyser slow to heat? It is almost always scale

Hard water in the tricity coats the heating element in salts. What that costs you on the electricity bill, and when descaling fixes it.

Gas stove

Orange flame on your gas stove: causes and fixes

A blue flame is complete combustion. Orange or yellow means something is wrong — usually clogged jets, and usually a same-visit fix.

RO purifier

How often RO filters really need changing

Filter schedules on the box assume ideal input water. What TDS actually tells you, and how to avoid paying for parts you do not need yet.

Gas pipeline

Gas pipe safety at home: the two-year rule

The hose, the regulator and the joints are the parts most likely to fail, and the easiest to check. A short, practical safety guide.