Terms of service

These terms cover bookings made through this website, by phone or on WhatsApp with HouseTech Care.

1. Booking and confirmation

A booking request submitted on this site is a request, not a confirmed appointment. We call you back to confirm the slot. Nothing is charged at the time of booking.

2. Prices

Prices shown on this site are starting service charges for that job. The final amount depends on what the technician finds, and is confirmed with you before any work begins. Spare parts are charged separately at their stated price. If you do not accept the quote, you may decline and only the visit charge, where one applies, is payable.

3. Payment

Payment is due after the work is completed. We accept cash and UPI. No advance is taken to secure a booking.

4. Cancellation

You can cancel or reschedule free of charge by calling us before the technician sets out. If the technician has already reached your address, a visit charge may apply.

5. Workmanship

If a repair we carried out fails in the same way within the period we stated on the job, we will return and put it right. This does not cover a different fault, damage caused after our visit, or work by anyone else in the meantime.

6. Safety

For gas work, our technician may refuse to reconnect an appliance that is unsafe — a perished hose, a leaking joint, inadequate ventilation. This is not an upsell. We will explain what needs fixing and what it costs.

7. Liability

Our liability is limited to the value of the service performed. We are not liable for pre-existing faults, or for consequential loss.