Common Racold geyser problems we fix
Water not heating, or heating slowly
A burnt heating element or a thermostat that has stopped cutting in. We test both before replacing either — a thermostat is a fraction of the cost of an element.
Scale build-up from hard water
Scale coats the element until it overheats and fails, and it takes up space in the tank so hot water runs out sooner. A descale and tank flush is the single most useful thing you can do for a Racold geyser here.
Water dripping from the safety valve
Sometimes normal expansion, more often a stuck valve or pressure from the line. We test the valve and the inlet pressure and replace the valve if it has failed — this is a safety part, not one to leave.
Geyser trips the MCB or gives a shock
The element is leaking to earth, or the earthing at the point is poor. Switch it off at the mains and call us — we test the element and the earthing before anything is switched back on.
Racold models and ranges we see most
Not on the list? Most Racold models share parts with one that is — call and ask.
Parts and warranty
Racold elements, thermostats, safety valves and magnesium anode rods are available for current models; an older tank gets a matched element of the same rating, stated on the bill. Our work carries our own service warranty; parts carry the maker's.
HouseTech Care is an independent multi-brand service, not Racold's authorised service centre. We use genuine parts where the maker supplies them and say so when we cannot.
Racold geyser service — frequently asked questions
Racold geyser service by city
Other geyser brands we service
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